Passaic Valley Water Commission Launches New Website to Enhance Customer Experience
Passaic Valley Water Commission Launches New Website to Enhance Customer Experience
FOR IMMEDIATE RELEASE
(Clifton, NJ – February 21, 2025) – Passaic Valley Water Commission (PVWC) is proud to announce the launch of its newly redesigned website, pvwc.com, aimed at improving accessibility, communication, and service for its valued customers. The revamped site offers a layout that allows users to quickly access important information about water services such as billing, project updates, communications, and hydrant flushing.
Key Highlights of the New Website Include:
- Simplified Bill Pay System: Less clicks to reach our secure online bill payment portal to make managing water accounts easier than ever.
- Service Updates: Easy access to information about water outages, maintenance schedules, and service disruptions.
- News and Resources: Dedicated sections of the website to share organizational news and updates, company reports, service area maps, FAQs and educational information.
- Mobile-Friendly Design: The website is fully responsive, ensuring a seamless experience across all devices, from smartphones to desktops.
- Projects: Stay up to date on engineering projects as we ramp up our 5-year, $809 million capital plan.
- Multiple Language Options: PVWC understands that it serves a diverse community, so our website can be translated by choosing your language of choice!
“We are excited to introduce this new website as part of our ongoing commitment to providing top-notch service and transparency to our customers,” said Jim Mueller, Executive Director of PVWC. “This platform allows us to communicate more effectively with our community, while also making it easier for our customers to manage their accounts and stay informed about important water services.”
PVWC invites customers to visit the new website at pvwc.com and explore all the tools and resources now available. For further inquiries or assistance, customers are encouraged to contact PVWC’s customer service team at 973-340-4300 or via email at customerservice@pvwc.com.
