We are Back!

United Announces Return to New York’s JFK Airport

Airline to offer new transcontinental service from JFK to the west coast starting February 1

Using dedicated aircraft with 46 United Business class seats and 22 United Premium Plus seats -offering the most premium seats between the New York City area and Los Angeles and San Francisco

CHICAGO, November 10, 2020 – United Airlines announced today that it will be returning service to New York City’s John F. Kennedy Airport (JFK) on February 1, 2021 with nonstop service to the west coast. The airline’s entry back into JFK after five years reflects not only its strong commitment to the New York City area, but a continuation of aggressively and strategically managing the impact of COVID-19 by increasing service to and from the places where customers want to fly. The new United service will operate out of Terminal 7.

Effective February of next year, United will serve both JFK to Los Angeles International Airport (LAX) and JFK to San Francisco International Airport (SFO) with two round-trips for each west coast city. The flights will utilize the reconfigured Boeing 767-300ER aircraft on the routes offering customers an extended premium cabin featuring 16 additional United Business class seats –providing all-aisle-access seating – bringing the total premium cabin seat count to 46. The aircraft will also feature 22 United Premium Plus® seats, 47 Economy Plus® seats and 52 Economy seats. United offers the most premium seats between the New York City area and Los Angeles and San Francisco markets. Tickets are now available for purchase on United.com.

“I have been waiting a long time to say this – United Airlines is back at JFK,” said United’s Chief Executive Officer Scott Kirby. “Come early next year, we will be serving all three major New York City area airports with a best-in-class product to provide our customers unmatched transcontinental service from New York City and the west coast.”

United service from JFK*

United service from West Coast*

*Schedule times subject to change/government approval

“The upcoming return of United to JFK while continuing service at Newark Liberty and LaGuardia Airports will offer more choices for transcontinental flights just as travelers return to the skies,” said Kevin O’Toole, Chairman of the Port Authority of New York and New Jersey. “As the recovery begins, we’re pleased to see these increased options for those who choose to fly in and out of the Port Authority’s airports.”

“United Airlines’ return to JFK Airport is a clear sign that air travel is returning in New York and across the region,” said Rick Cotton, Executive Director of the Port Authority of New York and New Jersey. “As numbers start to rise, the Port Authority is ready to welcome travelers back to JFK, Newark Liberty and LaGuardia Airports with increased cleaning and sanitizing in all terminals and touch-free options from curb to gate to ensure a world-class travel experience even in these unprecedented times.”

United’s premium cabin will feature flat-bed seats on all flights similar to the current Newark-Los Angeles and Newark-San Francisco offerings, providing a consistent and comprehensive NYC-west coast product. Additionally, United’s wide-body service can participate in the robust cargo market between JFK and the west coast.

Today’s announcement also follows the airline unveiling the addition of new nonstop flights to Florida from seven Midwest and northeast cities to offer customers the best and fastest options direct to top warm weather and leisure destinations.

Committed to Ensuring a Safe Journey

Since the start of the pandemic, United has been a leader in enacting new policies and innovations designed to keep employees and passengers safer when traveling. It was the first U.S. airline to mandate masks for flight attendants, quickly following with customers and employees. United was also among the first U.S. carriers to announce it will not permit customers who refuse to comply with the airline’s mandatory mask policy to fly with them while the face mask policy is in place. United was also the first U.S. airline to roll out touchless check-in for customers with bags, and the first to require passengers take an online health assessment before traveling. The airline also recently announced it plans to apply Zoono Microbe Shield, an EPA-registered antimicrobial coating that forms a long-lasting bond with surfaces and inhibits the growth of microbes, to its entire mainline and express fleet before the end of the year.

For more details on all the ways United is helping keep customers safe during their journey, please visit united.com/cleanplus.

About United

United’s shared purpose is “Connecting People. Uniting the World.” For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United’s parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol “UAL”.

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Certain statements in this release are forward-looking and thus reflect our current expectations and beliefs with respect to certain current and future events. Such forward-looking statements are and will be subject to many risks and uncertainties relating to our operations and business environment that may cause actual results to differ materially from any future results expressed or implied in such forward-looking statements. Words such as “expects,” “will,” “plans,” “anticipates,” “indicates,” “remains,” “believes,” “estimates” and similar expressions are intended to identify forward-looking statements. Additionally, forward-looking statements include statements that do not relate solely to historical facts, such as statements which identify uncertainties or trends, discuss the possible future effects of current known trends or uncertainties, or which indicate that the future effects of known trends or uncertainties cannot be predicted, guaranteed or assured. All forward-looking statements in this release are based upon information available to us on the date of this release. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise, except as required by applicable law. Our actual results could differ materially from these forward-looking statements due to numerous factors including, without limitation, the risks and uncertainties set forth under Part I, Item 1A., “Risk Factors,” of our Annual Report on Form 10-K for the fiscal year ended December 31, 2019, as updated by our Quarterly Report on Form 10-Q for the quarter ended September 30, 2020, as well as other risks and uncertainties set forth from time to time in the reports we file with the U.S. Securities and Exchange Commission.